No. As part of our introductory offer, the doorstep pick-up service is completely free. You won’t be charged any fees for scheduling a pick-up, and you’ll receive instant payment once your used or old home appliance is collected.

Absolutely! We accept both working and non-working appliances, whether they are in perfect condition or need repairs. Upcyclexpress allows you to sell damaged appliances, including non-functional large home appliances, as long as all parts and accessories are included.

Yes, you will receive a confirmation message via email, SMS, or WhatsApp after placing your order. Our customer executive will call you to schedule the pick-up and confirm all necessary details.

We provide instant payment through an authorized and secure online payment gateway. Once the appliance is collected from your home, you will receive payment instantly. Please note that we prioritize secure transactions and do not offer cash payments

To prepare your appliance for pick-up, ensure it’s disconnected from any power or water source and uninstalled if needed (for appliances like ACs, geysers, fans, etc.). Clean the appliance and ensure that all parts and accessories are included, if applicable.

Yes, you can reschedule or cancel your pick-up anytime before the confirmation. After the confirmation, you will need to contact our customer executive to update your pick-up details for selling old or used appliances.

We currently operate in Only in Bangalore.

After pick-up, appliances are transported to our vendor warehouses for an initial inspection. If an appliance is deemed completely damaged, it is responsibly sent to our vendor plant for recycling, ensuring all materials are processed in an environmentally friendly way. If the appliance is serviceable, we repair it and sell it in the market at the best, most affordable prices. You can confidently sell your old appliances, knowing they will be recycled or resold responsibly.